FAQ

FAQ
Shopping:
💬 Sold out? What if the item I'm interested in isn't available in my size?
New items can easily sell out, but we restock quickly! Please contact our customer service department via email, and we'll let you know as soon as the item is back in stock. Please provide an email address so we can reach you when the item is back in stock. 💬

Any store locations?
We only do business online.

💬How do I use a discount code?
If you have a discount coupon, you may find an option to enter a number when you reach the "Checkout" page—that's how to use it.

💬Why was my order canceled?
Due to an unforeseen event, the item you ordered is suddenly out of stock and no longer available. We guarantee this is a rare occurrence. However, if an item in your order is truly unavailable, we will contact you within 24-48 hours to inform you of the cancellation. If your order included other items, we will still ship them to you; the out-of-stock item will be removed from your order for a refund.

💬Need to change something in your order?
If you need to change or cancel your order, please contact us immediately. We process and ship quickly (we are fast!). Once the package has been processed and delivered to the post office, we are unable to make any changes.

💬CanI get more information about the product?
We try to post as much useful information as possible about all our products to help you buy the best one for you.

If you feel we need to add more information here to help you, please let us know what you'd like to see and we'll do our best to include it.

💬What catalogs are available for purchase?
With so many new items arriving every week, hundreds of items available on the site at once, and a constantly changing fashion news, trends, and recommendations, a print catalog simply can't keep up.

Instead, we prefer to focus on providing our customers with a website where you can purchase what you want, 24 hours a day, 7 days a week. We believe that images and fashion shows provide a more realistic representation of the items you desire.

Payment:
💬 How do I pay for my order?
We like to offer you multiple payment methods: We accept Paypal. We also take security very seriously, so your information is safe with us.
In the future, FAQ
Shopping:
💬 Sold out? What if the item I'm interested in isn't available in my size?
New items can easily sell out, but we restock quickly! Please contact our customer service department via email, and we'll let you know as soon as the item is back in stock. Please provide an email address so we can reach you when the item is back in stock.

💬Any store locations?
We only do business online.

💬How do I use a discount code?
If you have a discount coupon, you may find an option to enter a number when you reach the "Checkout" page—that's how to use it.

💬Why was my order canceled?
Due to an unforeseen event, the item you ordered is suddenly out of stock and no longer available. We guarantee this is a rare occurrence. However, if an item in your order is truly unavailable, we will contact you within 24-48 hours to inform you of the cancellation. If your order included other items, we will still ship them to you; the out-of-stock item will be removed from your order for a refund.

💬Need to change something in your order?
If you need to change or cancel your order, please contact us immediately. We process and ship quickly (we are fast!). Once the package has been processed and delivered to the post office, we are unable to make any changes